Summer 2009

The following snippets are taken from some of the many thank you letters and emails we get from landlords.  We hope that they give some insight into our way of doing business…….

“It would be amiss if I did not write to let you know how extremely impressed I have been by the diligent hard work and effort Russell and the team put in on my behalf to ensure my flat was let so quickly. In my experience of letting property, this is typical of the ethos that runs throughout Key-Lets. It's not just the professionalism that makes letting through Key-Lets such a joy but the very tangible feeling that you are working with the clients sole interest at heart. Thank you for such prompt, efficient, reliable and delightful service - it has been nothing other than a joy! “   J.O.     

 “Thank goodness you recommended taking out rental protection after my tenants lost their jobs.  Your diligence has saved me thousands of pounds and lots of worry had I not had Endsleigh’s insurance to sort things out before matters got out of hand.  I am fully aware of what a disaster could have happened after speaking to others whose agents did not offer rental protection and who have had to evict their tenants.  Thank goodness for Key-Lets foresight and efficiency in vetting my tenants through Endsleigh – the best £99 spent in a long time! “  G.D

 “I am extremely happy with Key-Lets and have been for many years, letting out two of my properties and one of my wife's. Your staff are always polite, efficient and professional. Over seven years of good tenants and near full occupancy is testament itself (and where the tenants were a slight problem, I got all the support I needed to resolve the issues).” Mr and Mrs K.

 “Thank you for your excellent service and for your beyond the call of duty effort.”  D.McD

 “The thing that impressed me with Key-Lets is your efficient, caring approach, always putting the client first. Your commonsense approach to the inevitable minor problems which arise when a property is first let and how careful you are to check with the client before proceeding with any unexpected expenditure is very reassuring.”  Mrs P.R

 “I just wanted to say thanks for all the effort that you and the team have put in to get a new, good quality tenant for my apartment.”  J.M

 “You have been the best agent I have ever had let one of my properties and I thank you very much.” R.MacF

 “I found all the staff to be very friendly, and there was a high level of diligence and quality of professional advice.” R.W

 “I just wanted to say thanks again and as always it's a pleasure dealing with Key-Lets as they are all extremely professional and most important, honest with me about my properties and how best to let them.” Mr and Mrs D

 “The thing that struck me about the staff at Key-Lets was their confident and calm approach.” D.L

 “Key-Lets know the market, and just get on with the job. The staff is pleasant and professional and they found a tenant pretty much straightaway! Russell and Naomi were particularly efficient with all the necessary arrangements.”  D.N

 “The personnel at Key-Lets are outstanding!”  F.McG

 To find out more phone 01292 289289 or email tim@key-lets.co.uk